1. Return Conditions
- Unused and Unopened: Products must be unused and in their original packaging.
- Time Frame: Return requests must be submitted within 7 business days of receiving the product.
- Proof of Purchase: A copy of the original order and proof of purchase is required.
- Notes:
- Return Shipping Costs: Our team will cover all return shipping costs within 7 days of receiving the product. After 7 business days, the customer will be responsible for return shipping costs.
- Customer Returns: For items returned due to customer reasons (e.g., changing their mind), the customer will bear the return shipping costs.
2. Return Process
- Submit Request: Please send your return request along with your order information to our customer support email: [service@feelsolife.com].
- Review: Your request will be reviewed within 2 business days of receipt.
- Refund: Once approved, your refund will be processed and returned to your original payment method within 5-7 business days.
3. Refund Details
- Deductions: The refund amount may be subject to deductions for shipping and any applicable fees.
- Original Payment Method: Refunds will be issued to the original payment method used for the purchase.
4. Contact Us
If you have any questions or need assistance, please contact our customer support team at:
[service@feelsolife.com]
We reserve the right to modify this refund policy at any time. Please read our refund policy carefully before submitting a return request. Thank you.